We enjoy doing business, and that’s because we are constantly living by our business philosophies:

Commitment
We promise that shipments will meet suppliers’ and buyers’ required timeframes, meet buyers’ quality specifications and maintain pricing agreements with both trading partners. This is a firm commitment to our clients because it is a manageable risk for us.

Finding Solutions
Clients can rely on our guarantees because we have the built-in flexibility to be problem solvers. Our extensive network of resources, long-term contracts and economies of scale; coupled with our expertise, resourcefulness and drive to excel, give Tricon the best tools to mitigate timing issues, unexpected delays, off-specifications, load or discharge disruptions and so many other daily challenges.

Trust
Trust is a hard-earned reward. We are out to win it every day. We do so by insisting that we keep our promises at any cost. Defaulting on an agreement because the market has turned is never an option. Whatever the cost, we are driven by the need to maintain our clients’ trust and build stronger relationships.

Transparency
We believe that business works best when there is a high degree of transparency between ourselves and our suppliers and buyers. Whereas many traders work diligently to keep their suppliers and buyers apart to preserve their position of strength, Tricon brings suppliers and buyers together for improved communications and stronger trading partnerships that, we believe, will lead to greater satisfaction, trust and long-term alliances.

We also promote transparency by keeping our clients on both ends of the supply chain informed. This includes sharing pricing data, market information, daily progress and even problems. Although we cannot always avoid problems, we believe that the sooner we communicate about them, the sooner we can resolve them.